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Email us at [email protected] with any questions or feedback.

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Common Questions

If you’re having issues with visibility monitoring:
  • Verify your team ID is correctly configured
  • Check that your date ranges are properly set
  • Ensure you’re monitoring the correct domains
  • Confirm your API key has the necessary permissions
For questions about citation tracking:
  • Make sure your start and end dates are in YYYY-MM-DD format
  • Verify your model selection (default is “chatgpt”)
  • Check that your country and question type parameters are correct
  • Ensure your URLs are properly formatted
For API-related inquiries:
  • Verify your API key is valid and properly configured
  • Check that your request parameters match our API documentation
  • Ensure all required fields are included in your requests
  • Confirm you’re using the correct endpoint URLs

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Service Status

Check our status page for service status and any ongoing incidents.

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Security

If you believe you’ve found a security vulnerability:
  1. Do NOT post it publicly
  2. Email us immediately at [email protected]
  3. Include detailed information about the potential vulnerability
We take security seriously and will respond to security-related emails with high priority.

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Feature Requests

We love hearing how we can make Quno AI better! Send your feature requests to [email protected] with the subject line “Feature Request:”.Some areas we’re actively developing:
  • Enhanced citation tracking capabilities
  • New AI model integrations
  • Advanced analytics features
  • Custom reporting options